Step Two: Click "Claims Center" and find your policy you wish to file a claim on. (You can search by policy number or serial number.)
Step Three: Once you have found your policy, click the "File a Claim" link.
Step Four: Follow the instructions on the page to enter the details of your claim, then click the button to submit.
Video Tutorials
Individual Policyholders
School / Group Customers
If you do not have access to the internet, you can request a claim form and assistance from the Customer Service department at 1-800-620-2885.
Step One: Print the Claims Checklist. Following this checklist can reduce delays when submitting your claim.
Step Two: Print the Claims Form. Fill out the form so we have all your information.
Step Three: Please submit your claim by fax, email, or mail. We will contact you when we receive your claim. Fax: 405-334-5418 | Email:[email protected] Mail: Worth Ave. Group, P.O. Box 2077, Stillwater, OK 74076
Special Notices Regarding Claim Submission:
All iPhone and cell phone claimants must submit a copy of their driver's license and a copy of their phone upgrade status, in addition to proof of ownership for the original phone.
Damage Only Claim Submission
DO NOT dispose of your damaged item: You may be requested to send us your damaged item prior to the payment of the claim.
NOTICE: Caution Against Fraudulent Claim Submission
Any person who: ...with the intent to defraud, ...or knowing that he or she is facilitating a fraud against an insurer; submits an application or files a claim containing a false or deceptive statement is guilty of insurance fraud-- a Federal Offense.